Shipping Policy

Shipping Policy – Deals By Winley

At Deals By Winley, we know how exciting it is to click “Order” and start looking forward to your package. That’s why we’ve designed our shipping process to be fast, reliable, and worry-free — so your favorite finds arrive safe and sound, right to your doorstep.

Processing & Delivery Times

  • Processing: Every order is carefully packed within 1–3 business days.

  • Estimated Delivery:
    • United States: 5– 7 business days
    • International: 7–9 business days (varies by location)

Tip: During holidays or peak shopping seasons, shipping may take just a little longer. Once your order is being packaged, it’s already on its way and can’t be changed or cancelled.

Smarter, Greener Shipping

Your orders are shipped directly from our trusted global warehouses (USA, China, Belgium, Malaysia, and Korea).
This global approach helps us:

  • Deliver to you faster

  • Keep prices affordable

  • Reduce our carbon footprint 

Shipping Fees

  • Most items ship FREE or with a simple flat-rate fee.

  • Any charges will always be shown upfront at checkout — no surprises.

Order Tracking

The moment your order ships, you’ll receive an email with:
✔ Your tracking number
✔ Carrier details
✔ A real-time tracking link

(Tracking updates may take up to 24 hours to appear online — don’t worry, your package is already on the move!)

Why Items May Arrive Separately

Sometimes, to get your items to you faster, we ship from different warehouses. This means your order might arrive in more than one package — but everything will reach you safely.

Lost or Stolen Packages

If your package is marked delivered but you can’t find it:

  1. Double-check with neighbors, building reception, or your local post office.

  2. Still missing? Reach out to us at contact@dealsbywinley.store.

While we’re not responsible for packages confirmed as delivered by the carrier, we’ll always do our best to support you with the next steps.

Wrong Item or Quantity?

If we ever make a mistake, we’ll make it right.

  • Contact our support team and we’ll quickly send the correct product(s) at no extra cost.

Questions or Concerns?

Our friendly team is always here for you.
📧 Email us anytime: contact@dealsbywinley.store
We usually respond within 24 hours (Mon–Fri).

We’ve enabled 24/7 live chat right on our store, so you can send us a message anytime. Even outside our office hours, your message will be queued and we’ll reply as soon as possible.

✨ At Deals By Winley, every package is more than just an order — it’s a promise to deliver joy and quality straight to your door.